Exhibiting (onsite)

  • Exhibiting (onsite)

    1. How many exhibitor badges do I get?
    2. How do I order my exhibitor badges?
    3. I have used my free allocation of exhibitor badges, can I get more?
    4. Do I need to bring my badge with me to LBF?
    5. Where does my exhibitor badge give me access to?
    6. I can't find the exhibitor badges button in the exhibitor portal. What am I doing wrong?
    7. How many visitor badges do I receive? Do we get any for free that we can offer to our clients?
    8. Where does a visitor badge give them access to?
    9. I'm having problems with the online badging system. Who can help me?
    10. How can I order catering for my stand?
    11. We would like to hold a small reception on our stand (with drinks and snacks) during the Fair. Who do I need to contact to arrange catering for this event?
    12. Can I bring my own food to our stand?
    13. Can I deliver packages to Olympia?
    14. What is the delivery address?
    15. How do I sort out lights and electricity if I don’t have a furniture package?
    16. Where can I order furniture for my stand?
    17. I don't want to purchase a whole furniture package. How can I order individual furniture?
    18. Is the furniture with a small press package standard, or can it be changed in any way?
    19. How can I organise internet for my stand?
    20. Can I run a seminar at the Fair? Where does it get listed?
    21. What is included in a 'shell scheme' package?
    22. Is there anywhere that I can store my boxes, literature etc. at LBF?

    1. How many exhibitor badges do I get?

    For main stand holders the amount of exhibitor badges you get corresponds with the square metre your stand size. For example, if you have a 5m² square stand you will recieve 5 exhibitor badges.

    Stand sharers recieve 3 exhibitor badges.

    IRC standard tableholders recieve 1 exhibitor badge.

    IRC multiple/ premium tableholders recieve 4 exhibitor badges.

    NEP tableholders recieve 4 exhibitor badges.

    Ivy Club Booth holders recieve 4 exhibitor badges.

    2. How do I order my exhibitor badges?

    Exhibitor badges are available via the exhibitor portal, simply click on the exhibitor badges link under the Additional Services heading.This will take you to an external website where you must input your name and information and your e-badge will be produced. The deadline to order your exhibitor badges is 3pm, Thursday 8 March 2017.

    3. I have used my free allocation of exhibitor badges, can I get more?

    Yes, additional exhibitor badges can be purchased pre-show at a cost of £40 per badge. Onsite Exhibitor Registration costs £55.

    4. Do I need to bring my badge with me to LBF?

    We highly recommend that you to print your e-badge out before you arrive and bring it with you to LBF to save time and queuing at Olympia. If this isn’t possible, please bring your badge reference number with you and it can be printed when you arrive.

    Please note: your badge will not be posted to you. Once you have placed your order a PDF e-badge will be generated which you can print out.

    5. Where does my exhibitor badge give me access to?

    All exhibitor badges give you access to both levels of Olympia and the International Rights Centre. All exhibitor badges give you access to these areas during build up, breakdown and opening times.

    6. I can't find the exhibitor badges button in the exhibitor portal. What am I doing wrong?

    If you can't see the exhibitor badges button in the exhibitor portal it means you haven't completed your online company profile in the portal. Your profile must be activated in order for you to do this. Go to the company profile tab and complete the required fields.

    7. How many visitor badges do I receive? Do we get any for free that we can offer to our clients?

    All exhibitors are entitled to a free allocation of visitor e-badges that will allow you to invite clients to attend the Fair and to register free of charge. The number of visitor e-badges is dependent on your stand size or number of IRC tables that you have booked.

    For main stand holders the amount of visitor badges you get corresponds with the square metre your stand size. For example, if you have a 5m² square stand you will recieve 5 visitor badges.

    Stand sharers recieve 3 visitorbadges.

    IRC standard/ multiple/ premium tableholders recieve 10 visitor badges.

    NEP tableholders recieve 10 visitor badges.

    Ivy Club Booth holders recieve 10 visitor badges.

    You can find out your personalised link to send invites via the exhibitor portal, simply click on the exhibitor badges link under the Additional Services heading and then click on Personalised Visitor Invites.

    8. Where does a visitor badge give them access to?

    All visitor badges give the person access to both levels of Olympia. All visitor badges give the person access to these areas during opening times only.

    9. I'm having problems with the online badging system. Who can help me?

    If you experience any problems with the online badging system, please contact the badge helpline, Livebuzz, on 0843 178 1287 or exhibitors@livebuzz.co.uk

    10. How can I order catering for my stand?

    Our official contractor, Levy Restaurants, offer stand catering. For staff refreshments or simple client hospitality they offer a variety of food and drink, as well as equipment such as kettles, coffee machines and water coolers.

    For further information, contact:
    Megan Caulkett

    Tel: +44 (0) 20 7598 5702
    Email: megan.caulkett@compass-group.co.uk

    11. We would like to hold a small reception on our stand (with drinks and snacks) during the Fair. Who do I need to contact to arrange catering for this event?

    Levy Restaurants also provide a bespoke service with a stylish and professional approach to make sure whatever's on the menu will look and taste fantastic. And as part of our package, Levy Restaurants will work with you to cater for all your requirements.

    For further information, contact:
    Megan Caulkett

    Tel: +44 (0) 20 7598 5702
    Email: megan.caulkett@compass-group.co.uk

    12. Can I bring my own food to our stand?

    No, unfortunately exhibitors are not permitted to bring their own food into the exhibition hall. This is because our official contractors, Levy Restaurants, offer stand catering to suit your requirements. See above for more information.

    13. Can I deliver packages to Olympia?

    Deliveries should not be sent to the site until a representative of your company is present to sign for your delivery. The organisers are unable to sign for any deliveries on your behalf. LBF offer a dedicated show service ensuring that you can courier your material with the minimum effort and know that it will be there waiting for you when you arrive onsite.

    The cost for this service has a minimum charge of £45 + VAT per way. This cost will include receiving the goods, storing and delivering them to your stand when requested. The charge will depend on the quantity of goods transported. Please contact ILS directly for a full quote based on your requirements or simply phone or email to register your interest and ILS will contact you nearer the show to arrange collection.

    Please register your interest with ILS:
    Tel: +44 (0)24 7633 7955
    Email: jl@i-l-s.co.uk

    14. What is the delivery address?

    All deliveries to the show must be addressed to:
    [Contact Name]
    Company Name & Stand Number
    The London Book Fair
    Olympia London
    Hammersmith Road
    Kensington
    London
    W14 8UX

    15. How do I sort out lights and electricity if I don't have a furniture package?

    You can order all your stand electrical requirements through The So Group:

    Contact: Rebecca Jones
    Telephone: +44 (0) 161 874 5100
    Email: rebecca.jones@thesogroup.co.uk

    16. Where can I order furniture for my stand?

    We have a number of excellent value packages available to furnish your stand. These packages are 'ready to go' stand and shell packages which supply an all-inclusive exhibition solution saving you both time and money. Contact the team for more information.

    17. I don't want to purchase a whole furniture package. How can I order individual furniture?

    Any of the three official contractors below supply stand furniture to suit your needs. Just give them a call or email and they will be happy to help.

    Camden Exhibition Services (part of Thorns Group)
    Janet Frazer
    Tel: +44 (0) 20 8801 4444
    Email: janet@thorns.co.uk

    Concept Furniture International Ltd
    Tammy Greenfield
    Tel: +44 (0) 844 822 1424
    Direct Dial: +44 (0) 1299 254 097
    Email: tammy@conceptfurniture.co.uk

    JMT Indisplay
    Hayley Tustain
    Tel: +44 (0) 1923 851 580
    Email: sales@jmtindisplay.co.uk

    18. Is the furniture with a small press package standard, or can it be changed in any way?

    The furniture that comes with a small press package is standard; you will have to purchase extras individually as required (see above).

    19. How can I organise internet for my stand?

    If you require sole use of a secure wireless connection please contact eForce on the details below. eForce also offer a complete range of communication services including telephony, internet, on-stand Ethernet, data networking, ISDN, and facsimile rental, all which can be ordered for your stand.

    Tel: +44 (0) 20 7370 8400 Email: sales@eforce.co.uk Website: www.eforce.co.uk

    20. Can I run a seminar at the Fair? Where does it get listed?

    The LBF seminar submission process opens in September and runs until December. Exhibitors are welcome to submit a seminar proposal and if successful it will be listed on the LBF website right up until the show and afterwards. The seminar will also be advertised in the Insights Seminar Programme onsite guide which is distributed to everyone at the show.

    21. What is included in a 'shell scheme' package?

    Shell scheme includes:

    • Grey stand carpet
    • Walls
    • Nameboard

    22. Is there anywhere that I can store my boxes, literature etc. at LBF?

    If you require storage onsite, you need to contact International Lifting and Shipping, who have storage facilities available. If you need a place to store empty cartons, boxes, literature etc. please contact ILS who will collect these from your stand, store them and deliver them back to you during breakdown.

    Tel: +44 (0)24 7633 7955
    Email: jl@i-l-s.co.uk

    Can't find the answer you're looking for? Contact the team

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